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L
Lgoncharov
Participant
March 2, 2025
Answered

Downloading photos on mobile through a shared link

  • March 2, 2025
  • 1 reply
  • 625 views

Hi,

I love the option of sharing my photos with friends and family directly from Lightroom. The problem is that they mostly use mobile and not desktop. When they open the link on their phones they :

1. See the photos in a very reduced quality (here-below printscreens of the full photo vs. how it's shown in the sharing link),

2. When clicking on download a photo - there's no option to add the photo to the photo app / gallery - really bad UX,

3. The same for downloading all photos - it proposes me a zip file with no possibility to add the photos to a gallery. 

 

Am I missing smth or sharing photos is not adapted for mobile?

   

Thanks,

Leonid.

    Correct answer Aleke

    Hi,

    Thanks for your reply.

    Yeah, this is selected, see here-attachec. But my questions still stand. Could you help me out with them pleaes?

    Leonid


    Hi @Lgoncharov!

    Unfortunately, sharing photos can lead to a decrease in quality. However, if you'd like to suggest adding options for better photo sharing, I recommend posting on our Ideas board. The dev team reviews all suggestions there.

    Here's the link: Ideas Board.

    Thanks a lot!
    Alek

    1 reply

    L
    LgoncharovAuthor
    Participant
    March 2, 2025

       

    A
    Community Manager
    AlekeCommunity Manager
    Community Manager
    March 12, 2025

    Hi @Lgoncharov! 👋 Welcome to the community!

    How are you sharing the photos? If you're using the "Get a link" option, could you please make sure you've checked the "Allow JPG download and export" option?

    Thanks a lot!

    Alek



    *(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
    L
    LgoncharovAuthor
    Participant
    March 17, 2025

    Hi,

    Thanks for your reply.

    Yeah, this is selected, see here-attachec. But my questions still stand. Could you help me out with them pleaes?

    Leonid

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