Skip to main content
Lgoncharov
Participant
Mar 2, 2025 8:21 PM UTC
Answered

Downloading photos on mobile through a shared link

Hi,

I love the option of sharing my photos with friends and family directly from Lightroom. The problem is that they mostly use mobile and not desktop. When they open the link on their phones they :

1. See the photos in a very reduced quality (here-below printscreens of the full photo vs. how it's shown in the sharing link),

2. When clicking on download a photo - there's no option to add the photo to the photo app / gallery - really bad UX,

3. The same for downloading all photos - it proposes me a zip file with no possibility to add the photos to a gallery. 

 

Am I missing smth or sharing photos is not adapted for mobile?

   

Thanks,

Leonid.

    AlekeCorrect answer
    Community Manager
    Apr 8, 2025 4:57 PM UTC

    Hi,

    Thanks for your reply.

    Yeah, this is selected, see here-attachec. But my questions still stand. Could you help me out with them pleaes?

    Leonid


    Hi @Lgoncharov!

    Unfortunately, sharing photos can lead to a decrease in quality. However, if you'd like to suggest adding options for better photo sharing, I recommend posting on our Ideas board. The dev team reviews all suggestions there.

    Here's the link: Ideas Board.

    Thanks a lot!
    Alek

    *(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
    View reply

    4 replies

    LgoncharovAuthor
    Participant
    Mar 2, 2025 8:23 PM UTC

       

    Translate
    Community Manager
    AlekeCommunity Manager
    Community Manager
    Mar 12, 2025 8:27 PM UTC

    Hi @Lgoncharov! 👋 Welcome to the community!

    How are you sharing the photos? If you're using the "Get a link" option, could you please make sure you've checked the "Allow JPG download and export" option?

    Thanks a lot!

    Alek



    Translate
    *(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
    LgoncharovAuthor
    Participant
    Mar 17, 2025 4:42 PM UTC

    Hi,

    Thanks for your reply.

    Yeah, this is selected, see here-attachec. But my questions still stand. Could you help me out with them pleaes?

    Leonid

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices