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Participating Frequently
February 10, 2023
Answered

Duplicate subscription (Apple and Adobe.com)

  • February 10, 2023
  • 5 replies
  • 582 views

I have a Lightroom Mobile subscription that was acquired using Apple Store in the past, and this very week I signed up for a Lightroom plan with 1TB from Adobe.com.

Can someone tell me if it is safe to cancel the Apple Store Subscription to avoid double payment?

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Correct answer Rikk Flohr-Retired

I've looked at your account. 

You have a Lightroom 1TB plan which includes desktop and mobile. 
You also have an Apple App Store Mobile Only Premium Plan.  This plan is redundant and included in the 1TB plan. 

Both plans are under the same Adobe ID so you should be able to cancel your mobile plan with no issue. 

5 replies

Rikk Flohr-Retired
Adobe Employee
Rikk Flohr-RetiredCorrect answer
February 10, 2023

I've looked at your account. 

You have a Lightroom 1TB plan which includes desktop and mobile. 
You also have an Apple App Store Mobile Only Premium Plan.  This plan is redundant and included in the 1TB plan. 

Both plans are under the same Adobe ID so you should be able to cancel your mobile plan with no issue. 

Rikk Flohr: Adobe Photography Org
Participating Frequently
February 10, 2023

Thank u so much, Rikk!

 

selondon
Community Expert
Community Expert
February 10, 2023

Are both plans under the same Adobe ID (I don't even know if this is possible). If not, ensure that your Mobile photos are backed up.

Participating Frequently
February 10, 2023

yes, my iPhone app is using the same account and the 1TB plan is already being shown correctly

Chris 486
Community Expert
Community Expert
February 10, 2023

Your subscription with Adobe will include lightroom mobile. 

 

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