Edits gone

Question

When I loaded up Lightroom Cloud today, I noticed that it completely wiped all my edits from a photo I was working on yesterday. Not sure how to fix it but because I spent over an hour on this photo I am pretty upset...

Sameer K · Answer

Hey, @Annabelle31547867ztv6. Welcome to the Lightroom Community. I've checked the account you're signed in with and located the profile with the active subscription. This can be definitely frustrating.

Did this happen with a specific set of images? What specific series of edits were applied to these images? Do you also use Lightroom on mobile?

Images with multiple masks can take slightly longer to sync to the cloud. Could you edit a few images continuously, monitor Lightroom Web (https://adobe.ly/40ZvBqS), and make sure they're synced to the cloud before you exit Lightroom?

Let me know how it goes.

Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

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