Edits made on Lightroom desktop to lightroom mobile
Hi there,
Most grateful if you could help with a lightroom mobile sync issue - it won't properly sync from my laptop. I have Lightroom CC version 7.4 on a Windows laptop. I have an iPhone 13 with Lightroom mobile . When I add photos to lightroom via the desktop app, these sync across to lightroom mobile, but when I make edits to these photos on my desktop app, the edits don't sync with the mobile app. They used to in the past, and as far as I'm aware I haven't changed any settings. The sync status on both my laptop and mobile says the sync is up to date and backed up.
I also googled a bunch of possible solutions, but none of them seem to work. These include:
- checking the sync status to ensure there are no photos stuck in the queue (there aren't);
- pause and resume synching (I can't because it says it has finished synching);
- ensure graphics processor is enabled (it is set to 'auto' and it appears to be enabled);
- force sync on the mobile app by leaving and re-entering folders (didn't make a difference);
- check internet (it's fine);
- clear cache (I cleared both the laptop and mobile app caches);
- update apps (they're both up to date)
- Turn phone off and on again (I did. The blue sync wheel briefly spun but almost immediately said it was fully synched).
There last possible solution was to check if there are problems reported with Adobe's servers (I'm gpoing to assume there aren't?) but that's about it. I'm out of ideas. Most grateful for any assistance.
Thanks,
Andy
Addendum:
This is an addendum to the above post. Today, I opened lightroom on my laptop and it has now removed all of the edits on the most recent photo I edited. It did the same on another photo as well, but thankfully when I restarted my laptop the edits to that photo reappeared. But they have not reappeared on the most recent photo I edited. Any ideas?
