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Eliminación Generativa Ha Fallado

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Desde hace un día que ya no puedo utilizar la IA en Ligthroom ya que al ocupar la herramienta me aparece el mensaje " Eliminacion generativa ha fallado "

tengo un pc window i7 de 9 generacion

32 gb de Ram

Nvidia gtx 1050

Cabe destacar que podia utilizar el programa sin problema y de la nada comenzó aparecerme el mensaje

Windows

Sameer KCorrect answer

Community Manager

Hey, @Isaac.tadaisa. Welcome to the Lightroom Community. I'll help you figure this out.

Has this started to happen since a recent update to Lightroom or Windows?

The GTX 1050 (released in 2016) does not meet the system requirements & in general, this is related to GPU. Please head here to troubleshoot most GPU issues on Windows: https://adobe.ly/4cPW9OT

Let me know how it goes. Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

A

Adri�n_Valencia4013

Participant

Hola.

A mi me ocurre lo mismo. Mi PC es un Ryzen 9 5900X + 32 GB DDR4 3200 MHz + RTX 5070 + SSD NVMe M.2 500 GB + 4 TB. En el firewall tengo agregada la exclusión para Lightroom.

Y aún con todo eso, me sigue fallando. Es una verguenza con el dineral que me estoy dejando y que no haya una solución clara.

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MassC

Legend

Hey @adri�n_Valencia4013,

Just to confirm—are you seeing the same error message that was shared above? If so, could you try temporarily turning off your Firewall to see if that helps?

Also, when you get a chance, please share your system info by going to Help > System Info. You can copy and paste that into a text file and attach it to your reply. That’ll help us troubleshoot more effectively. Thanks!

^CM

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Sameer K

Correct answer

Community Manager

Hey, @Isaac.tadaisa. Welcome to the Lightroom Community. I'll help you figure this out.

Has this started to happen since a recent update to Lightroom or Windows?

The GTX 1050 (released in 2016) does not meet the system requirements & in general, this is related to GPU. Please head here to troubleshoot most GPU issues on Windows: https://adobe.ly/4cPW9OT

Let me know how it goes. Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

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oavg_3941

Participant

lo mismo me sucede a mi. Tengo una geforce 3060. No se como solucionarlo

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Claire H.

Community Manager

Hi @oavg_3941, We’d be happy to help troubleshoot. Can you also share your system info? You can find this by going to Help > System Info, copying and pasting it into a text file, and attaching it here. Thanks! ^CH

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