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Known Participant
November 13, 2016
Answered

Email images not visible on iphones

  • November 13, 2016
  • 1 reply
  • 1154 views

When emailing images from LR, the receivers don't get the emails on iPhones.  Why?  I don't get them either.  I know how to send, but no one receives.  But on an iphone, all I get is a window that says PHOTO.  Can't

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Correct answer Akash Sharma

Phone says about 500 mg out of 64g. So I don't think LR mobile is going to work for me. Next phone I'll have more. I'm working on deleting images from phone.

Thanks,

SC


Thanks, 500 Mb is quite less for a collection to start syncing images in Lr mobile.

Try freeing up space on your mobile.

Let me know how it goes.

~Akash

1 reply

Akash Sharma
Legend
November 14, 2016

Hi scopen,

Few Questions:-

  • Which version of LR App are you using?
  • Which Email Client are you using?
  • Are you following the path> Share>Email? (If so have you tried other Email App)

Regards,

Akash

scopen24Author
Known Participant
November 14, 2016

Hi,

- Which version of LR App are you using?

- Which Email Client are you using?

- Are you following the path> Share>Email? (If so have you tried other

Email App)

LR is up to date. I subscribe to monthly CC.

Email is with GMAIL. It works fine with other apps.

I don't know anything about "path> Share>Email? (If so have you tried

other Email App"

All I've been doing is right clicking on the image, the window opens within

LR and I fill in who is being sent the image. The address has to be in my

account list and they are. Everyone gets the emails with attachments. But

no one can see the image. I can save the image to my phone and then look

at it. But it does not show up in the email.

Let me know if you can figure this out. It's been doing this for years.

SC

On Mon, Nov 14, 2016 at 11:17 AM, Akash Sharma <forums_noreply@adobe.com>

Akash Sharma
Legend
November 14, 2016

I don't know anything about  "path> Share>Email? (If so have you tried

other Email App"

I assumed you are using Lr mobile to send Email.

Which Email Preset are you using?Try switching to a different preset and see if that helps.

~Akash