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scot.hacker
scot.hacker
Inspiring
October 3, 2025
Question

Enter key to confirm crop fails over time

  • October 3, 2025
  • 1 reply
  • 119 views

After first launching Lightroom, we can enter Crop mode by pressing "C" key. Then we can do our cropping, then confirm it (as we confirm everything on a computer) by pressing Enter. But after using LIghtroom for a while (sorry that's fuzzy), Enter stops working to confirm the crop. We can stil confirm the crop by pressing the "C" key again, but for some reason Enter stops working until Lightroom is quit and restarted. 

 

The amount of time LR has to run before Enter stops working for crop confirmation is not known - sometimes it's day, other times (like this evening) it seems to stop working minutes after launch. Something must be triggering the failure but I don't know what. 

 

I know this sounds minor, but Enter is so ingrained as the "do it now" key since the beginning of computing that this one always throws me. 

 

This bug has existed for the five years I've been using LR, and has persisted across all of the updates in that time. Just getting around to reporting it now. Sorry I don't have more clear steps to reproduce.

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
October 3, 2025

Hey, @scot.hacker. Thanks for the detailed post. I've temporarily moved your post to discussions. This behavior sounds unexpected, and I've personally not experienced it yet. 

 

In most cases, we'll need specific, or at least approximate, steps that reproduce the behavior to begin an investigation. You can add more details and tag me to look into this. 

 

Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

    scot.hacker
    scot.hackerAuthor
    Inspiring
    October 11, 2025

    Oh, interesting to hear that you have not experienced it. So you can leave Lightroom running for weeks, cropping daily, and you never lose the ability to confirm a crop via the Enter key? Wow. What could be so different about our computers. I am on M1 Mac, always the latest OS, always the latest Lightroom, and this bug has been happening for years. Can anyone else confirm that this also happens for them? 

    Claire H.
    Community Manager
    Claire H.Community Manager
    Community Manager
    October 16, 2025

    Hi @scot.hacker, if we can get more information, we can try to replicate the issue on our end. Could you please send your system information, a screen recording of the issue, and a numbered list of the exact steps required to replicate the issue? You can find your system info by going to Help > System Info, copying and pasting it into a text file, and attaching it here.

     

    Does this happen with all images? Thanks! ^CH

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