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Participant
September 20, 2020
Question

Error " 1 Photo failed to import" on Lightroom mobile

  • September 20, 2020
  • 1 reply
  • 1052 views

I have a subscription to PS including LR. Yesterday I had no problem importing pictures from my phones device folders. Now today I'm not able to import anything. Keep getting "1 file failed to import" message. I don't think anything has changed on my phone. I can't find anything anywhere that says why it failed... help please

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1 reply

Akash Sharma
Legend
September 22, 2020

Hi there,

 

Sorry that you're getting an error message "1 photo failed to import" while importing images on your phone. 

 

Which version of Lightroom are you using and are you using an Android or iOS device?

 

Is your Auto Import preference enabled on your device? 

 

Thanks,

Akash