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Elias_Herrera
Participating Frequently
May 14, 2023
Question

Error al iniciar Lightroom

  • May 14, 2023
  • 3 replies
  • 1129 views

Hola tengo Lightroom actualizado a la ver. 6.3.1 

Cuando lo inicio me tira el sigiente error y me cierra el programa. 

 

Win32 API error 122
(el area de datos transferida a una llama del sistema es demasiada pequeña)
when calling ::LoadLibrary(C:\Program Files\Adobe\Adobe Lightroom CC\ CameraRaw.dll) from
getCFuntion(WFVideoFoundationContextlmp_load)

 

// Hello i have Lightroom from v.6.3.1

When I start it, it gives me the following error and closes the program :

 

Win32 API error 122
(el area de datos transferida a una llama del sistema es demasiada pequeña)
when calling ::LoadLibrary(C:\Program Files\Adobe\Adobe Lightroom CC\ CameraRaw.dll) from
getCFuntion(WFVideoFoundationContextlmp_load)

This topic has been closed for replies.

3 replies

A
arthuro42979392
Participant
May 19, 2023

I am getting the exact same error.

E
Elias_HerreraAuthor
Participating Frequently
May 19, 2023

no one from the adobe staff responded again I am looking at how to cancel my annual subscription if I do not have a solution to this problem

@Rikk Flohr: Photography 

@arthuro42979392 

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
May 19, 2023

If you've installed the Microsoft libraries causing the crash, as outlined in my previous post and are still crashing, I would recommend your contacting support directly for one-on-one help:


Your issue can best be resolved by contacting Adobe Customer Care at https://helpx.adobe.com/contact/what-contact-options.html. Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chat bot.

 

Rikk Flohr: Adobe Photography Org
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    May 15, 2023

    We’ve reviewed the email address you use with this forum and find no crash reports in our system.

     

    Did you see a crash dialog?

    Do you use a different email address when filling out the crash report?

    Was the crash dialog Adobe’s? Microsoft’s? 

     

    Rikk Flohr: Adobe Photography Org
    E
    Elias_HerreraAuthor
    Participating Frequently
    May 15, 2023

    Did you see a crash dialog? yes, i post up 

    Do you use a different email address when filling out the crash report? yes.. sorry my other email is <redacted>.

    Was the crash dialog Adobe’s? Microsoft’s?  is from adobe

    PD: sorry for my Eng not is good

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    May 15, 2023

    Your crash is related to VCRUNTIME140_1.dll which typically means you need to install the software at this doc: https://helpx.adobe.com/x-productkb/global/unable-to-launch-adobe-applications-on-windows---error-vcruntime.html 

    Rikk Flohr: Adobe Photography Org
    E
    Elias_HerreraAuthor
    Participating Frequently
    May 14, 2023

    CrashReport

     

    <?xml version="1.0"?>
    <!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
    <crashreport serviceVersion="4.8.0.5" clientVersion="4.8.0.5" applicationName="Adobe Lightroom" applicationVersion="6.3.1" build="20230417-1525-e348d75" source="Windows-Client" crashType="n/a">
    <time year="2023" month="5" day="14" hour="18" minute="53" second="27" timeoffset="-180" timezone="Hora estándar de Argentina"/>
    <user guid="938a3c84-1b15-4ec3-80c3-79e7d806f425"/>
    <system platform="Windows 10 Pro N" osversion="10.0" osbuild="19044" applicationlanguage="en-us" userlanguage="es-ES" oslanguage="es-ES" ram="12237" machine="Intel(R) Core(TM) i3-6100T CPU @ 3.20GHz" model="Intel64 Family 6 Model 94 Stepping 3" cpuCount="4" cpuType="8664" cpuFreq="3192 MHz" processorArchitecture="9"/>
    <gpu>
    <gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA GeForce GTX 1050 Ti" description="NVIDIA GeForce GTX 1050 Ti" driverDate="20221222000000.000000-000" driverVersion="31.0.15.2802" videoModeDescription="1920 x 1080 x 4294967296 colores" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_1C82&#38;SUBSYS_37461458&#38;REV_A1&#92;4&#38;2CF81B1&#38;0&#38;0008" installedDisplayDrivers="nvldumdx.dll"/>
    </gpu>
    <crash exception="EXCEPTION_UNKNOWN" exceptionCode="0xe06d7363" instruction="0x00007FFD000BCF19">
    <backtrace crashedThread="0">
    <thread index="0">
    <stackStatement index="0" address="0x00007FFD000BCF19" symbolname="RaiseException"/>
    <stackStatement index="1" address="0x00007FFCEA712743" symbolname="_NLG_Return2"/>
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    <stackStatement index="4" address="0x00007FFCA3283BE4" symbolname="unknown"/>
    <stackStatement index="5" address="0x00007FF6A30BF7F6" symbolname="AgViewWin32Window::`default constructor closure&#39;"/>
    <stackStatement index="6" address="0x00007FFD00FA7614" symbolname="BaseThreadInitThunk"/>
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    <register name="RIP" value="0x00007FFD000BCF19"/>
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