Error code: A100015 - cannot edit photos

Forum|Forum|2 years ago
December 11, 2023
2 replies
2336 views

I need help with my lightroom iphone app.
I have loaded a new album and it states "editing disable because the photos could not be loaded"
What is going wrong? I've tried the following:
-deleting and re installing apps on both my phone and laptop.
-uploaded new images to a new album = editing disable.

-uploaded old images that have worked letting me edit from my phone before to a new album = now i cannot edit, states same error code.
-uploaded new images to an old album = same thing editing disable.

Please help if you can, i have session coming up and clients waiting on their g

This topic has been closed for replies.

M

mariap39751564

Participant

Did you solve the problem? I have the same issue

C

Charlie.D

Inspiring

Hello @Gen3419707111yf

That error code reflects a bug that has been fixed. You must still be using LR iOS 8.x. Please update to the latest LR iOS 9.0.1 app currently on the iOS App Store.

J

Jazmin34534322tveg

Participant

Hello, I'm having this exact same issue except my Lightroom for Mobile is fully updated to the latest version. I edit on my phone and my iPad, and my iPad won't even load my edited photos, and both my phone and iPad won't render or download my photos.

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