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cherylm29513737
cherylm29513737
Participant
May 27, 2024
Question

Error message The Lightroom catalog cannot be used

The full message is 

The Lightroom catalog cannot be used because the parent folder “/Volumes/106926 Data/Jacks ” does not allow files to be created within it. 

I am not trying to create files I'm am trying to access the ones I have.

 

Any suggestions? 

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3 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 27, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">
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cherylm29513737
cherylm29513737Author
Participant
May 27, 2024

Thanks!

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Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
June 12, 2024

Hey, @cherylm29513737. Welcome to the Lightroom Classic Community. I'll need more info to help you figure this out. 

Does it work if you choose a different catalog or create a new catalog on the internal drive?

 

By design, when you launch a catalog, Lightroom must create a few support files right next to the catalog that are required for the general operation & integrity of the catalog.

 

Just to be sure, ensure Lightroom Classic has the required permissions on the macOS: https://adobe.ly/43zB3AJ

 

Let us know how it goes. Thanks! 

Sameer K

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