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Participant
Sep 25, 2018 12:01 AM UTC
Question

Error: URL is correct Lightroom CC

When I attempt to sign in to Lightroom CC, I get a message....URL is correct and refreshing the page.  Well it doesn't refresh and when it does, it repeats the same message.

Very frustrating.

I can get on Lightroom CC other ways, but at times I will get this message.

Can someone explain this to me....it just started within a week, otherwise, I haven't been having other issues.

Robin

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    4 replies

    Participant
    Aug 26, 2024 3:56 AM UTC

     

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    Participating Frequently
    Sep 25, 2018 8:34 PM UTC

    Hi, Robin! Definitely share a screenshot with us, please. Additionally, I would try a different web browser as well as clearing my cache

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    Akash Sharma
    Legend
    Sep 25, 2018 6:59 PM UTC

    Hi Robin,

    Sorry that you're getting an error message "URL is correct, refreshing the page" while signing in to Lightroom CC.

    I am not familiar with the error message you're referring to. Could you please share a screenshot of the error message with us? Also, do you only get this error randomly while signing in?

    Thanks,

    Akash

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    Participant
    Sep 25, 2018 8:35 PM UTC

    I will take a picture of it when it happens again.

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