Export Crashes LrD

Forum|Forum|3 years ago
January 16, 2023
7 replies
908 views

When running export on all a filtered selection of roughly 6800 images. LrD crashes with an error after about 10 minutes, processing roughly 600 images. In the filter, I am selecting all 2 star images, and no videos.

What debug, log information is available to determine what (if any) specific image is causing the crash?

Tim

Windows

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Rikk Flohr_Photography

Tim,

I checked the email account you use on the forum and find a single crash report - you are the only customer with that particular crash. If you are using a different Adobe ID, I would need to know that.

Beyond that, a standard log is a good place to start:

For LrDesktop

Go to Preferences

Account Section

Hold down the [Opt/Alt] key to make [Diagnostic Log] button appear.

Rikk Flohr: Adobe Photography Org

Timothy.SpearAuthor

Inspiring

@Rikk Flohr: Photography

I only typed in my email once, the other couple of crashes I left it as anonymous. (Would be a nice option to be able to configure auto-sending crash reports, even the option to include the last X actions by the user).

I just built this new computer a few weeks ago, so I am not positive this is a Windows/Driver/HW issue or something else. I am only now really trying to push the system....

Tim

Rikk Flohr_Photography

It is a CameraRaw.dll : 24966251 crash with no other similar crashes - Video driver would be my first guess - does updating or rolling back change any behavior?

Rikk Flohr: Adobe Photography Org

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