Skip to main content
C
chico53
Participant
January 29, 2020
Question

Export picture

  • January 29, 2020
  • 1 reply
  • 331 views

When I try to export a photo I get this message

unable to export source file are offline or missing.How can I resolve this?

This topic has been closed for replies.

1 reply

nikunj.m
nikunj.m
Legend
January 29, 2020

Hi there,

 

We are sorry about the experience with Lightroom.

 

Would you mind sharing the version of Lightroom you are using along with the operating system? If you are using Lightroom Classic. you can check: https://helpx.adobe.com/lightroom-classic/help/locate-missing-photos.html

 

Regards,

Nikunj

C
chico53Author
Participant
January 29, 2020

Thanks for your response.I am using Lightroom5 and macOS Catalina.

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
January 30, 2020

Lightroom5.. ? Is that the standalone version from 2013?

From the Adobe link-

https://helpx.adobe.com/lightroom-classic/kb/macos-catalina-compatibility.html

"older versions of Lightroom Classic were neither designed nor tested to work on macOS Catalina. They are not supported in any way for use on macOS Catalina."

Lightroom-5 is a 'Perpetual Legacy version' not supported.

 

Adobe offers an updated version of Lightroom for a Fee. It is LR-Classic 9.1 for $9.99 a month and you get the newest version of Photoshop, Bridge and ACR.

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices