Exporting files problem

Forum|Forum|9 months ago
September 26, 2025
2 replies
182 views

When I am hitting the export button, I am not getting the options to choose the dpi, pixels . I cant control the file size. I am using the lightroom 8.5.1

Windows

Correct answer JohanElzenga

Check this: You can only choose ppi (not dpi) if you set the dimensions in inches or centimeters, not if this is set to pixels.

JohanElzenga

Correct answer

Community Expert

Check this: You can only choose ppi (not dpi) if you set the dimensions in inches or centimeters, not if this is set to pixels.

-- Johan W. Elzenga

Rob_Cullen

Community Expert

@JohanElzenga You are correct of course. I didn't think the question through.

Regards. My System: Windows-11, Lightroom-Classic 15.4.1, Photoshop 27.8, ACR 18.4, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .

Srishti_Bali

Legend

Hi @indrajit_7282,

Thanks for sharing the details. To help us understand the issue better, could you please provide a bit more information:

A screenshot of the export dialog box.
Is this happening with a specific photo or all photos?
Are you trying to export a single photo or a batch of photos?
Which format are you exporting the images to?
When did this start happening? Was it working fine before?

In the meantime, resetting Lightroom preferences may help. You can do this by creating a backup and restarting Lightroom:

Go to C:\Users\[user name]\AppData\Roaming\Adobe\Lightroom CC\Preferences\
Drag the Preference's folder to your Desktop as a backup and then restart Lightroom.

Let us know how it goes.

Regards,

Srishti

I

indrajit_7282Author

Participant

Hi Srishti,
Thanks for your response. I am a new user and installed LR a couple of
days back.
When I am clicking the export option, the dialog box is not opening.
Instead a panel with limited option is opening up. The only dialog box that
is opening up after that gives me only option to choose the destination
folder.

[image: image.png]

Then when I am clicking the Export 1 photo on the right top corner. The
below dialog box opening up

[image: image.png]

It happening with all the photos and formats.

Please help me fix this asap

thanks,
Indrajit