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Participant
Jan 17, 2024 11:20 AM UTC
Question

Exporting mp4 to desktop

I have some short videos (under 10 minutes) that I added to lightroom and added filters via the mobile app.  These have synced to my desktop lightroom, but from there I cannot reliably export them as mp4 files onto my hard drive.  Sometimes it works, but often it just says 'exporting' but never moves (even after hours--see image).

I have paused syncing, my computer far exceeds bandwith requirements.  Is there something else I can do?  Is there a way to export the mp4s to creative cloud and download from there?

3 replies

Participant
Jul 2, 2025 6:29 PM UTC

I am now having this same issue editing drone footage - very short videos with normal color and length edits...they just don't export even though they appear to be exporting.

 

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Claire H.
Community Manager
Community Manager
Jul 30, 2025 8:55 PM UTC

Hi @tcraigbe, Welcome to the Lightroom Community forum! To better help you with this issue, we would like a few more details. Can you send your system info, a screen recording of your issue, and a numbered list of the exact steps needed to replicate the issue? You can find your system info by going to Help > System Info, copying and pasting it into a text file, and attaching it here. Thanks! ^CH

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Participant
Jan 17, 2024 11:25 AM UTC

I forgot to add-I'm using version 7.1.2 (the newest) and on a PC

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