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hectorv375747
Participant
January 31, 2020
Question

Exporting time in Lightroom mobile - Samsung Note 9

  • January 31, 2020
  • 1 reply
  • 331 views

Hi, my phone (Samsung note 9) can't export photos from Lightroom Mobile. I wait 10 minutes and the app still say "exporting".

 

Is it a WiFi problem or What can i do?

Days ago the app exports photos properly, i dont know what just happened :c

 

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1 reply

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
February 1, 2020

Hi there,

That does not sound good, have you recetnly updated the mobile's OS?
Are you using the latest version of Lightroom?
Also, what image format are you exporting?

Regards,
Sahil

    H
    hectorv375747Author
    Participant
    February 1, 2020

    Hi There, 

    Thanks for the help.  My OS is the latest (android 10), my Samsung note 9 is new (1 month) and i am using the latest LR version.  I export in jpg with max quality posible. 

     

    Im considering that is mi internet conection. Days ago the exporting process was right, now i do not know what happened. 

     

    In my iPad works fine.

    This screenshoot is what i see for 10 minutes to infinite minutes jaja

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