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M
maria26795674yob2
Participant
October 28, 2023
Question

factura do paga.

  • October 28, 2023
  • 2 replies
  • 395 views

Boa tarde 

tenho a fatura anual paga ,  mas a informação da Adobe, é que não paguei. Como posso resolver esta questão?

obrigada

 

    This topic has been closed for replies.

    2 replies

    C
    Charlie.D
    Inspiring
    October 30, 2023

    Hello @maria26795674yob2 

    I merged your two posts into one.  Apologies for the slow reply.  This is a user-to-user support forum.  For fastest help, please contact Adobe Support directly. Visit https://helpx.adobe.com/contact.html?rghtup=autoOpen

     

    I do see some info that may help you, and I will share that info in a private message to you.

    M
    maria26795674yob2Author
    Participant
    October 30, 2023

    Como se pode verificar em anexo tenho fatura do pagamento efetuado . Mas quando faço login na minha conta , aparece como se não tivesse pago. O que fazer? 

    Não existe um endereço de e-mail para onde posssa expôr esta situação?

      M
      maria26795674yob2Author
      Participant
      October 31, 2023

      I don't know how to do it. 
      Is it possible you send me an e-mail of Adobe , or a telephone number ?

      I already payed, 1 Tb , I have the receipt, but they say I need to play .

      C
      Charlie.D
      Inspiring
      October 31, 2023

      I believe I got a newer, private message from you saying Adobe Support was able to resolve this.

      This is a peer-to-peer forum, and if you need more help with your subscription, it is best to contact Adobe Support directly.  I recommend chat for the fastest help:  https://helpx.adobe.com/contact.html?rghtup=autoOpen


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