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Participating Frequently
July 18, 2024
Question

Failure when importing RAWs with filter for unedited files!

  • July 18, 2024
  • 1 reply
  • 266 views

When I filter the unedited raw images and edit them, then save them, the progress bar gets stuck halfway and doesn't complete. If I download the original before that, then it saves correctly. This issue has been happening for some time!

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1 reply

Community Manager
July 24, 2024

Hi @Dani_DC 

 

I can't immediately reproduce any problem, but maybe I am not clear on your workflow.

 

Are you editing a raw image in the Device tab?  (the raw image is on your camera roll?)
And once you're done editing, the raw image never actually imports?

How much free space do you have?

I see you have posted other issues too.  Maybe something about your particular app install has become corrupt somehow.  I see you are a subscriber.  I suggest you
1. make a full device backup, just for data safety

2. let Lightroom fully sync any pending imports/edits

3. delete and reinstall the app. 

 

Note: if you were using the free version of Lightroom, I would instead suggest your offload and restore the app in iOS Settings > General > iPhone Storage, and under Lightroom choose Offload App.  This method preserves local data, while simply deleting the app also deletes all local data in the LR app cache.

Dani_DCAuthor
Participating Frequently
August 19, 2024

I work with raw files uploaded to Lightroom, I have 180GB of space on my iPhone and I have already reinstalled the app several times.

Community Manager
August 19, 2024

Could you share a screen recording that shows your workflow?  It may help us understand better how to reproduce the problem.