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Orlando36878095h80d
Participant
July 7, 2025
Question

Fans turn on and don't stop

  • July 7, 2025
  • 2 replies
  • 103 views

new AI update for photos seems to be overthinking because my fan turns on and doesn't stop. After several minutes will updating its still at 0% updated. i have to end app and reopen.

 

2 replies

Claire H.
Community Manager
Claire H.Community Manager
Community Manager
July 29, 2025

Hi @Orlando36878095h80d, I'm just checking in to see if you are still running into this issue? Let us know how things are going. Happy to keep troubleshooting with you if needed. Thanks! ^CH

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Community Manager
AlekeCommunity Manager
Community Manager
July 7, 2025

Hi @Orlando36878095h80d! Welcome to the community!

Could you let us know which tool you're using when this happens? And if you don’t mind walking us through the steps you’re taking, that would really help us understand what’s going on.

Also, when you get a chance, could you share your System Info? You can find it in Lightroom by going to Help > System Info. Just copy the info into a text file and attach it here, or feel free to share it via Google Drive, WeTransfer, or any file-sharing service you prefer.

Thanks so much! 😊
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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