Files, albums are not available or removed, I can't see them
Dear Lightroom support,
I'm an enterprise account user with a license from my employer, I store and edit photos in my Adobe account.
Today, when preparing to edit another portion of the photos, I realized that I don't see any of my previous work made.
I checked the shared links to albums and they aren't accessible either. It's empty in all places I can access including the bin.
When logging in today I noticed that I seem to have two accounts now: the one matching with my employer's name and a personal one. The personal account in Lightroom says "Renew subscription". I'm not sure if I ever selected that in the past, but assuming I had access to all applications and cloud, I should have been using an enterprise account.
What happened? How do I restore the work I've done? If that's the problem in Personal/Non-personal accounts, how do I move files into the active Non-personal subscription?
Thank you and best regards.
