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Participant
January 31, 2025
Question

Files Missing When Opening Lightroom

  • January 31, 2025
  • 3 replies
  • 234 views
  • OS Version Number: Windows Version 22H2 OS Build 22621.4317
  • Lightroom version: 8.1 x64 [ 20241205-0700-3674d7f ] (Dec 4 2024)


Steps to reproduce:

  1. Opening Lightroom After Booting Up Computer all local files are missing
  2. There is only a spinning wheel
  3. I can leave this for 1 hr and it will not show files.
  4. If I roll back the update and re-update the files are all shown again

Expected result: Local files being shown
Actual result: Spinning wheel that does not pull files.

 

I have attempted to use my SSD, NVME and HDD without any success.

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

3 replies

Participant
February 6, 2025

Believe I found the fix, I attempted to launch Lightroom Classic to see if it would show photos there, got an error 205. Followed those steps and since my lightroom cloud has been working correctly.

AxelMatt
Community Expert
Community Expert
January 31, 2025
quote
...
  • Lightroom version: 8.1 x64 [ 20241205-0700-3674d7f ] (Dec 4 2024)

...


By @sheldonalex

 

As I see you're using Lightroom cloud ecosystem and not Lightroom Classic.

I moved yxour thread into the approprite forum.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
GoldingD
Legend
January 31, 2025

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post. Also large amounts of text in a post also render the Translate function inoperable.

 

my bad, not LrC but Lr, as such I have little to state.

Participant
February 4, 2025

Sure here is all that info

 

 

Lightroom version: 8.1 x64 [ 20241205-0700-3674d7f ] (Dec 4 2024)
NGL Version: 1.39.0.9
WF Version: 7.1 8eff0d6
VF Version: 1.0.154
HIL Version: 40501
CAI Version: adobe_c2pa/0.9.3 c2pa-rs/0.31.0
PH Version: 5.0

Operating system: Windows 11
OS Version: Windows 11 Home (2009)
Application architecture: x64
System architecture: x64
Computer model: Micro-Star International Co., Ltd. MS-7C37 / AMD Ryzen 5 5600X3D 6-Core Processor
Logical processor count: 12
Processor speed: 3.3 GHz
Real memory available to Lightroom: 32689.6 MB
Real memory used by Lightroom: 672.3 MB (2.0%)
Virtual memory used by Lightroom: 658.8 MB
Memory cache size: 0.0 MB

Internal Camera Raw version: 17.1 [ 2098 ]
Maximum thread count used by Camera Raw: 7
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 0MB / 14296MB (0%)

Displays: 1) 2560x1440, 2) 2560x1440
System DPI setting: 96 DPI
Dark Mode: Yes
Desktop composition enabled: Yes
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: DirectX: AMD Radeon RX 7700 XT (32.0.12033.1030) - 12 GB
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I3_GPU4, hard: success, soft: success, al: No, dl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\idsca\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\idsca\AppData\Local\Adobe\Lightroom CC\Data