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Participant
May 17, 2023
Question

Files synced ok, then corrupted. What to do? Lightroom 6.31. Please advice.

  • May 17, 2023
  • 2 replies
  • 764 views

This topic has been closed for replies.

2 replies

Community Manager
May 18, 2023

Please select one of these photos and look at the message.  It will indicate that the photo did not successfully upload.  Please go to the device indicated in the message and make sure Lightroom is running and syncing correctly.

Participant
May 19, 2023

Dear Peter,

All those files were successfuly uploaded, I have actually edited some of them. Opened Lightroom with all those files multiple times. The message sais that they cannot sync anymore. 

The problem apeared when my windows/user/adobe directory was corruped, and I had to innitiate a new user (finally installed windows all over again). Thanks, Vlad

peter-b8062983
Adobe Employee
Adobe Employee
May 19, 2023

Please share the full message you are seeing here.   

 

-Peter

johnrellis
Legend
May 17, 2023

You're using the Lightroom desktop app from the Lightroom Cloud ecosystem, but you've posted in the forum for Lightroom Classic, the original folders-based Lightroom. (Thank Adobe marketers for the perspicuous naming.) You could repost in the ecosystem forum:

https://community.adobe.com/t5/lightroom-ecosystem-cloud-based/ct-p/ct-lightroom?page=1&sort=latest_replies&lang=all&tabid=all 

 

or wait for moderators to move this post.

johnrellis
Legend
May 17, 2023

Moderators, @Rikk Flohr: Photography, please move to the LR ecosystem forum.