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Nicole5EF5
Participant
March 16, 2021
Answered

Fixed: DNG imports after 6.2 update doesn't show the edits

  • March 16, 2021
  • 21 replies
  • 20035 views

I follow the instructions to download presets and add them to my Lightroom mobile app. I open the DNG file in Lightroom, click the three dots on the top right, click create preset and save it as a new preset. But then when I go to my photos to use the preset, the photo doesn't change. The preset doesn't add any filter to my photo. Any ideas how to make the presets work??

 

{Moderator note: Edited the thread title, LRMI-4201708, 4201709}

    This topic has been closed for replies.
    Correct answer Akash Sharma

    Greetings,

     

    Lightroom Mobile for iOS (iPhone & iPad) 6.2.1 was released earlier today and contains a fix for this issue.

     

    If you previously downloaded Lightroom 6.2 you should install this update as soon as possible to avoid this issue. 

     

    Note: To fix images that were affected you need to do the following:

     

    1. Install 6.2.1
    2. Delete the file and move to trash
    3. Re-import the file again

     

    Thank you for your patience. 

    Akash

    21 replies

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    I
    Ignacio B.
    Participating Frequently
    March 16, 2021

    This sounds odd.

    Is there a difference if you use e.g. Previous feature from the toolbar on the image?
    If this always happens, please attach a screen recording of the issue.

    Which version of the app are you using and which OS/version?

    Thanks,
    Ignacio

    N
    Nicole5EF5Author
    Participant
    March 16, 2021

    I took screen shots of each step I'm taking so you can see. I believe I have the latest version of Lighroom (it will not allow me to update so it must be on it's latest version), and my iOS is 14.4.1. 

    - picture 1 shows the dng file uploaded to my lighroom files on the bottom right of the screen.

    - picture 2 shows the preset open ready to save

    - picture 3 shows me opening the menu to "create preset"

    - picture 4 shows me naming the new preset and saving it in a new preset group

    - picture 5 shows the message that it's successfully saved the preset

    - picture 6 shows the photo I want to edit

    - picture 7 shows me finding the preset I just saved

    - picture 8 shows the photo with the preset applied, unchanged from the original photo.

    I
    Ignacio B.
    Participating Frequently
    March 16, 2021

    Would it be possible for you to share the preset DNG image with me over private messaging so that I can verify if this is a bug?

    Thanks,
    Ignacio

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