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kaiyoma
Known Participant
July 7, 2026
Question

Folders and albums keep disappearing in Lightroom mobile

  • July 7, 2026
  • 1 reply
  • 7 views

Starting in the last few weeks, Lightroom mobile (on both my phone and my tablet) has been experiencing an issue where all of my folders and albums completely disappear. When I check Lightroom on desktop, everything is fine. When this happens, I have to force quit the app and clear the app cache, and this fixes the problem, but only temporarily. Within a day or two, the issue returns, and I have to do this again. I’m seeing this on my Pixel 8 and Pixel Tablet, both running the latest version of Android and the latest version of Lightroom.

    1 reply

    Srishti Bali
    Community Manager
    Community Manager
    July 7, 2026

    Hi ​@kaiyoma 


    Thanks for reaching out and sharing these details. Could you please provide a bit more information?

    • Your device details (OS and Lightroom version)
    • Whether Lightroom is up to date?
    • Available storage on your device (you can check this by going to Settings > General > iPad Storage)

    This will help us better understand and assist with the issue.

    Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe