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O
OLESYA26140444pzhw
Participant
September 15, 2022
Question

Fotos desaparecidas

  • September 15, 2022
  • 1 reply
  • 109 views

De repende la aplicación se cerró, yo tenía mi opción premium con el correo universitario pero las fotos desaparecieron y la función premium no se activa, es gratuita para los alumnos de mi universidad. 

    1 reply

    C
    Charlie.D
    Inspiring
    September 15, 2022

    Hello, I see two accounts for you based on the same school email ID you used to post for help.  If you sign out, and sign back in, the login screen should let you choose between a personal account and a school/organization account.  I see ~20 GB of files are uploaded to your school account.  If you cannot access this, please contact your school's Adobe Plan Administrator for help.

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