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Mara0D44
Participant
December 12, 2020
Answered

Freezing while editing

  • December 12, 2020
  • 1 reply
  • 413 views

Hi there. I just installed Creative cloud and Lightroom to my windows 10 (PC). During the editing in lightroom my laptop constantly freezing. Then blue screen appears with error code DRIVER POWER STATE FAILURE. Is there anything you can do for me? 

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Correct answer Michael J. Hoffman

Are you able to update your video drivers? That could be helpful.

 

Additionally, if you continue to have issues with Lightroom consider going into preferences and, in the performance tab, change "Use Graphics Processor" to "Off."

 

See this page for more details if needed:

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html

 

1 reply

Michael J. Hoffman
Community Expert
Michael J. HoffmanCommunity ExpertCorrect answer
Community Expert
December 13, 2020

Are you able to update your video drivers? That could be helpful.

 

Additionally, if you continue to have issues with Lightroom consider going into preferences and, in the performance tab, change "Use Graphics Processor" to "Off."

 

See this page for more details if needed:

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html

 

Mara0D44
Mara0D44Author
Participant
December 13, 2020

Thank you very much, Michael. Issue is solved with your help.