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A
Audrey2749570523a5
Participant
December 8, 2022
Answered

From google play to app store?

  • December 8, 2022
  • 3 replies
  • 1013 views

Hello, I have a subscription on Lightroom mobile on playstore (I have an android phone). 

 

I wish to buy an iPhone and I don't find any information about this : Will my subscription will still be available? I have pictures on cloud and don't want to lose it (and want to pay the same price). 

 

Thanks so much for your help!

 

This topic has been closed for replies.
Correct answer Audrey2749570523a5

I reply to my own post, I asked it on another and here is the answer :

" subscriptions work on both Android and iOS Devices regardless from which company's store they were purchased." 

So my answer is : yes it works on all mobile devices. 

3 replies

A
Audrey2749570523a5AuthorCorrect answer
Participant
December 10, 2022

I reply to my own post, I asked it on another and here is the answer :

" subscriptions work on both Android and iOS Devices regardless from which company's store they were purchased." 

So my answer is : yes it works on all mobile devices. 
Theresa J
Community Expert
Theresa JCommunity Expert
Community Expert
December 9, 2022

This thread suggests that your subscription works for both iOS and Android.

https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/p-subscriptions-from-mobile-app-stores-don-t-work-with-desktop-software/td-p/13120229

    A
    Audrey2749570523a5Author
    Participant
    December 9, 2022

    Hello, thanks for your answers. Yes this post says that mobile is for mobile so... It may work 😮

    It wold be sooo nice if it is the case!

     

     

    Theresa J
    Community Expert
    Theresa JCommunity Expert
    Community Expert
    December 9, 2022

    You ask an interesting question. Since Apple and Google are two different companies I doubt the subscription can be transferred. If you had purchased a Lightroom subscription from Adobe it wouldn't be an issue at all. You would just sign into your account on the new phone.

    I'm not sure how the mobile plans work. If you can log into your account at lightroom.adobe.com, you may be able to download Lightroom to the iPhone and sign-in with the same account.

    If no one else here responds with a better answer, I recommend chatting with someone at Adobe Customer Care and see if they can help. https://helpx.adobe.com/contact.html

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