From one cloud to another one

Question

I am using Lightroom Cloud (newest version) for personal purposes and now also Adobe for Teams. I wanted to transfer the files from the personal to Teams-Account and used the LR Downlaoder. But every attempt to upload the downloaded files crashes the computer (using MacBook Pro M3 Pro with macOS 26.1). Is there another way to get the files from one account to the other one? Or can I merge the accounts?

bguenduez · Accepted Answer

Third attempt worked. New Download per Lightroom Downloader and new import was the solution...

Sameer K · Answer

Hey, @bguenduez. Welcome to the Lightroom Community. I'll help you figure this out.

Generally, you can opt in to migrate the data from the personal profile to your team's account. Head here to learn more: https://adobe.ly/4aNZTT4

Using the Lightroom Downloader is the method for transferring data from one account to the next. Does Lightroom crash for you when you sign in to the business profile and attempt to sync? Do you see a crash report when Lightroom crashes? If yes, please submit the crash report with your Adobe ID. Head here for the steps: https://adobe.ly/4rPFKCm

Let me know if this helps.

Thanks!

Sameer K
(Type '@' and type my name to mention me when you reply)

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