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unsatisfied_afwa
Participant
September 29, 2024
Question

Fuji HIF import on iPad not reliable

  • September 29, 2024
  • 1 reply
  • 267 views

I'm using Lightroom Mobile on an iPad M4. 
Since i use hat device I have problems importing Images from my Fuji in a reliable way.

I tried several ways -> with different card readers directly, to the files app and from there etc.

 

My problem is that I only have a 50% import rate. Just now im tried to import 109 Images in the HIF format. 1 failes directly at the import window with an error. The other 108 seemed to be imported but after the long import process of Lightroom has fnished it said that 51 images were imported and the others are not supported. They are the same images from a series of today from the same card, the same camera and the same settings. Why? It is not even random, no matter how often I try, the same images will fail.

 

Everytime I have to use my Macbook to import them and work with them because imported on a mac the images are perfectly fine...

 

I hate it.

This topic has been closed for replies.

1 reply

I
Adobe Employee
Ignacio B
Adobe Employee
September 30, 2024

Hi,

@unsatisfied_afwa it would be great if you could let us know which camera settings you are using for the images that are failing. What would help would be the camera manufacturer info and at best you sharing one image that works and one that fails with us (private message).

How exactly are you importing the images? Is it over the Camera connection kit or over Apple photos?

Thanks,
Ignacio

U
unsatisfied_afwaAuthor
Participant
September 30, 2024

For the import I tried camera connection kit via lightroom (3 different usb-c hubs), import to "Files" and then import to lightroom from there and import to "Photos" and import from there.
The camera is an XT-5 and the Setting is simply "HEIF" as the format. The camera has no further settings. I'll try to find one that failed and one that worked.

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