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S
srravi
Participant
September 1, 2025
Question

Gen Remove not working after last update

  • September 1, 2025
  • 1 reply
  • 238 views

As with all other updates you guys do screw up things that have been working perfectly before: this time it's generative remove that you've screwed.

1 reply

A
Community Manager
AlekeCommunity Manager
Community Manager
September 1, 2025

Hi @srravi, thanks for reaching out. Could you share a few more details about the issue you're seeing with Generative Remove, and let us know which version of Lightroom you're using?

Thanks,
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
S
srraviAuthor
Participant
September 1, 2025
My Lightroom is 8.5.1. My System Info is Lightroom version: 8.5.1 x64 [
20250821-1548-c6398d5 ] (Aug 21 2025)
NGL Version: 1.41.0.11
WF Version: 7.4 a9dfbad
VF Version: 1.0.154
HIL Version: 40501
CAI Version: c2pa-c/0.6.0 c2pa-rs/0.46.0
PH Version: 5.2.3

Operating system: Windows 11
OS Version: Windows 11 Pro (2009)
Application architecture: x64
System architecture: x64
Computer model: Gigabyte Technology Co., Ltd. H610M H V2 / 12th Gen
Intel(R) Core(TM) i7-12700
Logical processor count: 20
Processor speed: 2.1 GHz
Real memory available to Lightroom: 32532.0 MB
Real memory used by Lightroom: 11753.0 MB (36.1%)
Virtual memory used by Lightroom: 15616.2 MB
Memory cache size: 0.0 MB

Internal Camera Raw version: 17.5 [ 2318 ]
Maximum thread count used by Camera Raw: 11
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 272MB / 14218MB (1%)
Camera Raw real memory: 278MB / 32532MB (0%)

Display: 1920x1080
System DPI setting: 96 DPI
Dark Mode: No
Desktop composition enabled: Yes
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No,
External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: DirectX: NVIDIA GeForce RTX 4060 (32.0.15.6094) -
8 GB
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init:
I4_GPU4, hard: success, soft: success, al: Yes, dl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\Admin\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\Admin\AppData\Local\Adobe\Lightroom CC\Data
What happens is when you use generative fill it erases that part of the
image totally without any "generation" done leaving a dark place
--
S.R.Ravi
Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
September 23, 2025

Hi @srravi,

 

Thank you for sharing your system info and the details so far. To help us better understand, could you elaborate a bit more on the exact behavior you’re seeing with Generative Remove?

 

Also, just to check, is the issue you’re facing similar to the one reported here, where Generative Remove unexpectedly affects areas outside the painted mask?

 https://adobe.ly/4nCT9Lc

 

Knowing whether your situation matches this logged bug (or if it’s a separate case) will help us direct it to the right team. A short screen recording would also be useful.

 

Thanks,

Anshul Saini

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