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Samy+Acar
Participant
June 7, 2026
Question

Generative Ki

  • June 7, 2026
  • 1 reply
  • 6 views

When using Generative AI, Lightroom has been constantly crashing for the past few days. And yes, my internet is fast and so is my PC.

    1 reply

    Sameer K
    Community Manager
    Community Manager
    June 9, 2026

    Hey, @Samy Acar. Welcome to the Lightroom Community. I'll need more info to help you figure this out. I couldn't find crash reports submitted with the account you've signed in to the community with. If you see a crash dialogue, submit it with your Adobe ID. Check here for more steps: https://adobe.ly/3Wpjx0B

     

    What specific application are you working on? You have not yet specified which version of Lightroom or Lightroom Classic you are using. Before Lightroom crashes next time, please share the system information from Lightroom Help > System info > Copy and paste into a text document > Upload and attach here. 

     

    Does the app crash after a series of steps or development operations? 

     

    Awaiting to hear from you. 

    Thanks!

    Sameer K

    (Type '@' and type my name to mention me when you reply)