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D
Desipoloni
Participant
November 18, 2019
Question

Get the accounts back lost images & presets - Lightroom

  • November 18, 2019
  • 1 reply
  • 159 views

I just changed the phone (iphone8) and I don't know how to get my account back with my photos and presets... please someone can help me?

 

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1 reply

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
November 18, 2019

Hi there,

 

Sorry to hear that, have you tried signing into the Lightroom app with your email ID?

Also, do you have s ubscription or were you using a trial?
What version of Lightroom are you working on?


Regards,
Sahil

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