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K
Kieran5ED9
Participant
February 2, 2021
Question

Getting error "One Photo Failed to Import" v6.1.0 of Lightroom mobile on a Samsung Galaxy S20

  • February 2, 2021
  • 1 reply
  • 919 views

Using v6.1.0 of LR on a Samsung Galaxy S20, trying to import multiple .bmp files. I had selected 3, only 2 were able to import. 

 

When going back and selecting the one that failed and attempting again, I was given the error message seen in the title of this post.

 

The one issue I can imagine is that the file size is fairly large. The resolution is 7680x1440, as were the other files that didn't fail to import, but this one is 31mb, where the others were something like 6mb. Is there a file size limit for importing to lightroom?

This topic has been closed for replies.

1 reply

Akash Sharma
Akash Sharma
Legend
February 3, 2021

Hi there, 

 

Sorry that you cannot import one image in Lightroom mobile as you're getting an error message " one photo failed to import".

 

Do you get the error while importing from a specific location or while importing a specific image/collection?

 

You may checkout the suggestions offered in this discussion: https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/lightroom-mobile-failing-to-import-phot...

 

Let us know the outcome.

 

Thanks,

Akash

K
Kieran5ED9Author
Participant
February 4, 2021

I cropped the photos to a resolution of 2560x1440 and they imported successfully. I appreciate the help

Akash Sharma
Akash Sharma
Legend
February 5, 2021

Thanks for the update.

 

Glad to know it's working fine now. 🙂

 

~Akash

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