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Ethan26712023o54o
Participating Frequently
April 27, 2024
Question

GPU acceleration required for HDR display?

  • April 27, 2024
  • 4 replies
  • 843 views

On a PC Win 10 Pro using Nvidia GeForce GTX 1080 Ti graphics card. Displaying to my TV via HDMI at 4K.

 

If I dare to turn on the GPU in Lightroom preferences, UI performance becomes impossible. Pop-ups will half-appear. I can click on a button and nothing will happen for tens of seconds. Drop down menus will flicker.

 

I'm unsure what might be the problem. I'm not overclocking or otherwise doing anything strange. I worked with an Adobe tech but once they saw that disabling the GPU fixed the issues, they pushed back and said my system is to blame. Except I can play games without issue.

 

I'd live without the GPU except then I can't use HDR.

 

Thanks!

-- Ethan

 

4 replies

GoldingD
GoldingD
Legend
May 1, 2024

 

Displaying to my TV via HDMI at 4K

 

Are you sure that the screen is not the issue?

 

In your latter reply you mention getting HDR to work. I suspect it will not with that screen.

 

I am assuming you are referring to HDR treatment, not Merge Photo HDR.

 

E
Ethan26712023o54oAuthor
Participating Frequently
May 2, 2024

I only meant that viewing photos in HDR is only supported with GPU acceleration turned on, but turning GPU acceleration on breaks Lightroom.

    E
    Ethan26712023o54oAuthor
    Participating Frequently
    May 1, 2024

    Just hoping to get someone with an idea. I cancelled my Lightroom subscription because I can't get HDR to work without the GPU working.

    Ian Lyons
    Community Expert
    Ian LyonsCommunity Expert
    Community Expert
    April 28, 2024

    You're using Lightroom Desktop 7.2 not Lightroom Classic. Therefore, I've moved your thread to the Lightroom Cloud forum.

    Ian Lyons
    Community Expert
    Ian LyonsCommunity Expert
    Community Expert
    April 27, 2024

    Please post your 'System Info'. This can be obtained by copying the text info located in LrC's Help > System Info menu item.

     

    E
    Ethan26712023o54oAuthor
    Participating Frequently
    April 28, 2024

    Lightroom version: 7.2 x64 [ 20240214-0910-27200e9 ] (Feb 14 2024)
    NGL Version: 1.36.0.9
    WF Version: 6.2 3d4e7aa
    VF Version: 1.0.135.7
    HIL Version: 40409
    CAI Version: adobe_c2pa/0.7.6 c2pa-rs/0.25.2

    Operating system: Windows 10
    OS Version: Windows 10 Pro (2009)
    Application architecture: x64
    System architecture: x64
    Computer model: System manufacturer System Product Name / Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz
    Logical processor count: 8
    Processor speed: 4.2 GHz
    Built-in memory: 16327.1 MB
    Real memory available to Lightroom: 16327.1 MB
    Real memory used by Lightroom: 2665.8 MB (16.3%)
    Virtual memory used by Lightroom: 3402.2 MB
    Memory cache size: 3825.0 MB

    Internal Camera Raw version: 16.2 [ 1763 ]
    Maximum thread count used by Camera Raw: 5
    Camera Raw SIMD optimization: SSE2,AVX,AVX2
    Camera Raw virtual memory: 1916MB / 8163MB (23%)
    Camera Raw real memory: 1928MB / 16327MB (11%)

    Display: 3840x2160
    System DPI setting: 192 DPI (high DPI mode)
    Desktop composition enabled: Yes
    Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

    Graphics Processor Info: DirectX: NVIDIA GeForce GTX 1080 Ti (31.0.15.5222) - 11 GB
    Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU4, hard: success, soft: success, al: Yes, dl: No
    OS Media Capability: true

    Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
    Settings Folder: C:\Users\foggy\AppData\Roaming\Adobe\Lightroom CC
    Library Folder: C:\Users\foggy\AppData\Local\Adobe\Lightroom CC\Data

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