Graphics card crash

Question

Yesterday and today lightroom has been bugging out.  A few of my friends noticed it too.  Lightroom is locking up, crashing the graphics cards, denoise ai not working, sometimes auto adjustments the button is greyed out, not loading photos properly, etc.  Just wanted to see what going on?

Sameer K · Answer

Hey, @Nate34537471vo6f. Welcome to the Lightroom Community. I'll need more info to help you figure this out.

What version of Lightroom & the operating system are you working on? Is there a pattern or similar actions that trigger crashes for you & your friends? Is there a crash report pop-up when Lightroom crashes?

Please submit crash reports & I'll look them up with your Adobe ID that you're signed in to the community with.

In general, the troubleshooting steps shared here will help address most GPU-related crash issues: https://adobe.ly/3HPkp6s

Let me know how it goes.

Thanks!

Sameer K

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