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PL67
Participant
August 26, 2023
Question

Grayed out functions

  • August 26, 2023
  • 2 replies
  • 486 views

Hi there,

Just starting with premium subscription on iPhone 11 and most functions grayed out! 
Can anyone help?

Thanks

This topic has been closed for replies.

2 replies

selondon
Community Expert
selondonCommunity Expert
Community Expert
August 27, 2023

Dehaze as with the other greyed out functions probably isn't available for video editing yet. It's the same on my Lightroom Mobile and I have the full plan including Desktop.

    Ranjisha Sengupta
    Ranjisha Sengupta
    Legend
    August 26, 2023

    Hi @PL67 

     

    Welcome to the community! Thanks for reaching out. 

    Which version of Lightroom have you installed? When was the subscription purchased and from where?

    What functions are grayed out?

    Please try re-installing the application.

     

    We're here to help, just need some info.

    Best,

    Ranjisha

    P
    PL67Author
    Participant
    August 26, 2023

    Hi Ranjisha,

    Thanks for coming back to me! 
    I downloaded the Lightroom photo & video editor 100mb premium subscription from the iPhone App Store yesterday.

    I gave re installed the app and restarted my phone and nothing has changed

    Thanks for your help!

    The majority of functions are open but some functions within the sections are grayed out like the Dehaze function in the Effects tab which was the reason why I downloaded the app in the first place as I need to fix some videos affected badly by sunlight coming in through windows on videis I made indoors

    C
    Community Manager
    Charlie.DCommunity Manager
    Community Manager
    August 27, 2023

    'selondon' is correct.  Not all edit features that are available for imags are available for video at this time.  For more info, please see: https://helpx.adobe.com/lightroom-cc/using/edit-videos-mobile-ios.html 

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