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Manuel27342082grwy
Participant
November 28, 2022
Question

Guasto

  • November 28, 2022
  • 1 reply
  • 189 views

Sto già pagando l'abbonamento ma non mi fa usufruire dell'abbonamento come mai ?! 

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1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
November 29, 2022
Welcome to the Lightroom Community. I've reviewed your account & the subscription to Lightroom Mobile is active.
I'll help you figure this out.

Have you tried signing out of Lightroom and signing in again? Try to sign out & while signing in again; manually type in your Adobe ID (email) & skip using a social sign-in option (Google, Facebook).

 

Although subscriptions purchased from Playstore, Apple Appstore & Samsung store are managed at the respective stores. Check this article to learn more about this: https://helpx.adobe.com/lightroom-cc/kb/manage-subscription-ios.html

 

Let me know how it goes. Thanks!

Sameer K

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