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A
Anonymous
March 16, 2021
Question

HEIC support after HEVC and HEIF windows extensions installed

  • March 16, 2021
  • 2 replies
  • 732 views

I installed HEVC and HEIF official microsoft windows extensions and now my computer supports .heic files. Windows can now open .heic images with Photos application or Widows Photo Viewer.

 

I thought that I would solve the problem with Lightroom, but when I select .heic files in Lightroom it says there is no supported file to import.

 

How can I solve this?

This topic has been closed for replies.

2 replies

J
Community Expert
Jao vdLCommunity Expert
Community Expert
September 10, 2021

From what camera are the files? I think it only supports them from iOS devices: https://helpx.adobe.com/lightroom-cc/kb/heic-files-support.html

D
defaulti9z6cguy9i0i
Participating Frequently
September 10, 2021

They are from an iPhone 12 Pro 

J
Community Expert
Jao vdLCommunity Expert
Community Expert
September 10, 2021

Are you on windows 10? I believe that is the minimum version required.

D
defaulti9z6cguy9i0i
Participating Frequently
September 4, 2021

I have the same problema, any suggestion?

 

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
September 5, 2021

My Lightroom imports HEIC files no problems.

What version number of Lightroom are you using?

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
D
defaulti9z6cguy9i0i
Participating Frequently
September 5, 2021

I m using 10.3 version

 

thanks in advance 

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