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IlieskiDOP
Participant
March 13, 2025
Question

Hello i need help Lightroom App Freezes

  • March 13, 2025
  • 1 reply
  • 199 views

So the program 1 week ago was working perfectly, but few days ago when i opended started to lag/freeze its freezing for 15 sec then un freeze in like 5 to 10 clicks it freezes again doing the same. 
Please help

 I do all the stuff reintall, ceche clan , all drives upddated , but it doest wokr.


1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
March 13, 2025

Hey, @IlieskiDOP. Welcome to the Lightroom Community. I'll need more information to help you figure this out. Please share the system information from Lightroom under Help > System info > Copy and paste into a text document > Upload and attach here. 

 

As primary steps, try this:

  • Unplug additional displays & use only one by default.
  • Pause sync temporarily. 
  • Go to Lightroom > Edit > Preferences > Performance > Use Graphics Processor > Set it off if it is on Custom or Auto. If this shows any differences, please check this article to troubleshoot further: https://adobe.ly/3uYiJo4

Let me know how it goes. Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

I
IlieskiDOPAuthor
Participant
March 13, 2025

Hello here are system info 

Lightroom version: 8.2 x64 [ 20250201-0700-1b12095 ] (Feb 1 2025)
NGL Version: 1.39.0.9
WF Version: 7.2 963a5a9
VF Version: 1.0.154
HIL Version: 40501
CAI Version: adobe_c2pa/0.9.3 c2pa-rs/0.31.0
PH Version: 5.0

Operating system: Windows 11
OS Version: Windows 11 Pro (2009)
Application architecture: x64
System architecture: x64
Computer model: Gigabyte Technology Co., Ltd. Z790 AERO G / Intel(R) Core(TM) i7-14700KF
Logical processor count: 28
Processor speed: 3.4 GHz
Real memory available to Lightroom: 32599.1 MB
Real memory used by Lightroom: 2931.6 MB (8.9%)
Virtual memory used by Lightroom: 8897.0 MB
Memory cache size: 3638.4 MB

Internal Camera Raw version: 17.2 [ 2155 ]
Maximum thread count used by Camera Raw: 15
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 418MB / 14251MB (2%)
Camera Raw real memory: 469MB / 32599MB (1%)

Displays: 1) 1920x1080, 2) 3840x2160
System DPI setting: 144 DPI (high DPI mode)
Dark Mode: Yes
Desktop composition enabled: Yes
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: DirectX: NVIDIA GeForce RTX 3070 (32.0.15.7270) - 8 GB
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU4, hard: success, soft: success, al: Yes, dl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\Ilieski\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\Ilieski\AppData\Local\Adobe\Lightroom CC\Data

I
IlieskiDOPAuthor
Participant
March 13, 2025

@Sameer K 

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