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J
jenl86001018
Participant
September 7, 2018
Answered

Help importing RAW files from Sony RX100 vi

  • September 7, 2018
  • 2 replies
  • 1005 views

I just downloaded the Camera Raw update for Lightroom, but it will only import some of the .arw files from my Sony RX100 VI.  Why is this happening and how can I get it to import all of the files?  Thanks.  

This topic has been closed for replies.
Correct answer JP Hess

I don't know anything about the Mac. Lightroom CC 2015.14 is NOT up to date. You might be running an older Mac with an older operating system that cannot update to the current Lightroom. Lightroom has been upgraded to Lightroom Classic CC, and there have been five updates since then. The current version is Lightroom Classic CC 7.5, and that is the version that is required to support your camera. What Mac operating system are you using? After you provide that information then someone who is familiar with the Mac will be able to guide you in what needs to be done.

2 replies

JP Hess
JP Hess
Inspiring
September 7, 2018

It is not possible to update Lightroom by downloading the camera raw plug-in. What version of Lightroom are you using?

J
jenl86001018Author
Participant
September 7, 2018

I updated everything two days ago and when I go to the Application Updater, it says everything is current.  It says I'm using Lightroom version CC 2015.14 (I'm using a Mac).  Some of the .arw files did successfully update, but others (a majority of them) did not.  (Sorry if I'm missing something obvious.  I'm a novice user.)  Thank you so much for all of your quick responses. 

JP Hess
JP HessCorrect answer
Inspiring
September 7, 2018

I don't know anything about the Mac. Lightroom CC 2015.14 is NOT up to date. You might be running an older Mac with an older operating system that cannot update to the current Lightroom. Lightroom has been upgraded to Lightroom Classic CC, and there have been five updates since then. The current version is Lightroom Classic CC 7.5, and that is the version that is required to support your camera. What Mac operating system are you using? After you provide that information then someone who is familiar with the Mac will be able to guide you in what needs to be done.

99jon
99jon
Legend
September 7, 2018

Have you updated to LRCC 1.5?

If not, go to the Apps tab in Creative Cloud and check for updates.

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