Skip to main content
Participant
September 28, 2021
Question

Help!! Installation on new laptop

  • September 28, 2021
  • 1 reply
  • 104 views

Hi all. 

I need a bit of help. 

My Lightroom account is linked to my MacBook which unfortunately has ceased to work so I cannot deactivate my account on that laptop to reuse on a new laptop. Do you know if there is a way to describe one account so it can be reused on another pc/Apple Mac book device? 

(Thread title edited by Moderator)

This topic has been closed for replies.

1 reply

selondon
Community Expert
Community Expert
September 28, 2021

If it's the Cloud Based Lightroom you are using, you should be able to install Lightroom on the new laptop and your whole Library will sync from the Cloud (any photos that hadn't synced to the Cloud on the MacBook, won't show obviously).


You should be able to install it on two machines, but if it's already on two, the Creative Cloud app normally asks you what machine to deactivate.