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Participant
November 6, 2023
Question

How do i download my files from the cloud?

  • November 6, 2023
  • 1 reply
  • 85 views

I need to clear up space in my cloud storage yet i can not find the files? I click on files and it says 21 out of 20 gb used yet no files show up...?

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1 reply

Community Manager
November 6, 2023

Sorry you are running into an issue here.  Please take a look at  "Review partially synced photos and videos in Lightroom" in

https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html  I believe that is likely the source of the issue here.

 

-Peter