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L
Lvanmellek
Participant
October 3, 2021
Question

How do I get support for a billing issue with Adobe ???

  • October 3, 2021
  • 1 reply
  • 194 views

I am being charged for 2 subscriptions to Adobe Lightroom. For the same iCloud account. I need help - no one answers on the chat, it's impossible to find a support email address and the 800 number does not work internationally. HOW DO I GET SUPPORT??

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1 reply

Theresa J
Community Expert
Theresa JCommunity Expert
Community Expert
October 5, 2021

I'm not sure if you are trying Apple support or Adobe support. They are not the same thing. If you purchased both subscriptions from Apple, you may need them to help you. If you need the accounts merged, I'm guessing that is done by Adobe. You can chat with Adobe support at this link. I'd start there. https://helpx.adobe.com/support.html

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