How do I recover edits to a photo after this software "works it's magic" and crashes without saving edits i've done to a picture.

Question

I was working on a picture, tried to create a new mask and the app crashed not saving any data for the photo I was editing. Do Blackmagic Design apps have this same problem?

Sameer K · Answer

Welcome to the Lightroom Community. I'll need more info to help you figure this out. I couldn't find crash reports submitted with the account you've signed in to the community with. If you see a crash dialogue, submit it with your Adobe ID. Check here for more steps: https://adobe.ly/3Wpjx0B

If Lightroom crashes when using specific tool sets such as Denoise, Masks, or Enhance, it could be a GPU-related issue on Windows. For now, follow the steps here to troubleshoot the GPU: https://adobe.ly/4aNMIjk

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

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