How to change country France to Canada

Forum|Forum|6 years ago
December 28, 2019
2 replies
194 views

Hi. I will soon move to Canada, where I want to resume the Lightroom formula. However, I am not offered to change the country as in the tutorial presented by Adobe. Unable to contact them too ... thanks for your help.

How to

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JohanElzenga

Community Expert

You will have to contact Adobe for this, but the offices are closed for the holiday season.

-- Johan W. Elzenga

JohanElzenga

Community Expert

What tutorial and what do you want to change? Lightroom itself does not have a country setting, so are you perhaps referring to your subscription?

-- Johan W. Elzenga

rémyv28462688Author

Participant

Thanks for answer.

The problem is for payment method for Lightroom Classic formule. When I will be on Canada, I will no longer have a bank account in France, and therefore in Euro. So, when I check for take a Lightroom formule in Canadian site web, the price is on USD (not CAD?).

As soon as I log in with my usual Adobe ID, the price goes directly to EURO. Therefore, I want to be able to pay in CAD rather than Euro.

I found this tutorial for change but it is no longer relevant. : https://helpx.adobe.com/ca/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

Thank you.

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