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Yogesh_Kumar7830
Participant
Jun 4, 2026 1:27 PM UTC
Answered

How to my own presets Lightroom in back Lightroom mobile give solution

my phone was stolen

    nik.m
    nik.mCorrect answer
    Community Manager
    Jun 4, 2026 3:55 PM UTC

    Hi, thanks for reaching out, and sorry to hear about your phone.

    I was not able to find a subscription associated with the email you've signed into the Community with. If you were using the free version of Lightroom mobile on your phone, the images and presets were only stored on your phones local storage and not to the cloud.

    If you were using a subscription using a different ID, please sign in to the app using that email ID.


    Thanks,
    Nikunj

    1 reply

    nik.m
    Community Manager
    nik.mCommunity ManagerCorrect answer
    Community Manager
    Jun 4, 2026 3:55 PM UTC

    Hi, thanks for reaching out, and sorry to hear about your phone.

    I was not able to find a subscription associated with the email you've signed into the Community with. If you were using the free version of Lightroom mobile on your phone, the images and presets were only stored on your phones local storage and not to the cloud.

    If you were using a subscription using a different ID, please sign in to the app using that email ID.


    Thanks,
    Nikunj

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