Skip to main content
edinladen
edinladen
Participant
July 10, 2020
Question

How to remove Sync Issues on Adobe Lightroom Web

  • July 10, 2020
  • 2 replies
  • 592 views

I just found out that I have been dealing with this problem recently. My Lightroom desktop has been showing that I am syncing 2,226 photos since the start of the year 2020 yet I don't have any error messages in my Sync Activity (Preferences>Lightroom Sync).

 

Recently, I have discovered that I have this error message when I accessed Adobe Lightroom using the web/browser. I have attached the screenshot and it seems that I cannot delete or remove it. Any idea how to address this problem?

This topic has been closed for replies.

2 replies

selondon
Community Expert
selondonCommunity Expert
Community Expert
May 4, 2023

Can you find it on the device it was uploading from? 

If you can, then try to make an edit and see if that prompts it to re-sync. If that doesn't work, maybe delete it, if you have a back up (I didn't know if it was just Lr Web that you were having trouble deleting it on) and reimport into Lightroom.

S
Shayr5EDB
Participant
May 4, 2023

Adding this reply to help anyone like me, with the same issue. I copied the name of the file and searched for it in the Lightroom Web search bar. Then I was able to click the box in the upper right and select Delete. Problem solved! My LR cloud icon now shows "Synced and Backed Up".

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices