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arnhei
arnhei
Participant
June 28, 2018
Answered

How to remove the annoying Blue Banner in Lightroom CC

How do I remove the annoying blue add banner "Dear... please download lightroom cc to your mobile device"... in lightroom cc 1.4

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    arnhei
    arnheiCorrect answer
    Participant
    July 2, 2018

    Thanks for the update. Could you please sign out and sign in from the Lightroom CC desktop app and check if you receive any ad banner? Also, please share the screenshot of the banner with us?

    Thanks,

    Mohit


    actually it dissapeared after 3 days and multiple sign in and outs... ha

    thank u...

    View reply

    9 replies

    Lokesh29065950t1w3
    Participant
    March 25, 2023
    quote

    How do I remove the annoying blue add banner "Dear... please download lightroom cc to your mobile device"... in lightroom cc 1.4


    By @arnhei

     

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    Rikk Flohr-Retired
    Adobe Employee
    Rikk Flohr-Retired
    March 25, 2023

    You’ve posted to a very old thread. It is highly unlikely that the issue described in this thread, though not impossible, is the same issue which you are currently experiencing. Rather than resurrect an old thread that is seemingly similar, you are better posting to a new thread with fresh, complete information including system information, a complete description of the problem and step-by-step instructions for reproduction. 

     

    In the unlikely event the issue is the same, we will merge you back into the appropriate location. 

     

    Thank you!

     

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    Rikk Flohr: Adobe Photography Org
    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity Manager
    Community Manager
    June 29, 2018

    Hi arnhei,

    Could you please let us know the exact version of Lightroom you are using now? Are you using Lightroom for Desktop or Mobile?

    Regards,

    Mohit

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    arnhei
    arnheiAuthor
    Participant
    June 29, 2018

    I am using Lightroom cc 1.4 on dektop - win10. Since 2 days (after the update on version 1.4) everytime I open LR I'm getting these anoying blue ad-banner to download Lightroom on my mobile and I cant find a way to remove it

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    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity Manager
    Community Manager
    July 2, 2018

    Thanks for the update. Could you please sign out and sign in from the Lightroom CC desktop app and check if you receive any ad banner? Also, please share the screenshot of the banner with us?

    Thanks,

    Mohit

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