How to Retrieve Missing Photos

Forum|Forum|5 years ago
October 17, 2020
1 reply
794 views

Hi,

I uninstalled LR Mobile previously and when I install it again all the photos in the library were gone. Kindly help to advise on how to retrieve the missing photos again. Thank you.

How to

This topic has been closed for replies.

Correct answer Jim Wilde

If using the free version of LrMobile, any photos you add/import are only stored locally on the device in the app space. If you then delete the app from the device, the operating system removes it entirely, including the cached photos. The only way you can get them back is if you had backed up the device (iTunes or iCloud) before deleting the app, so that you should be able to restore the app and the photos from the backup.

Rob_Cullen

Community Expert

Which Lightroom Version Number?

Free, Premium, Adobe Subscription?

Which Device?

See a similar forum thread:

https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/lightroom-photos-and-purchases-are-gone/m-p/11502044#M11226

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

S

Syazwani5E47Author

Participant

Currently using version v.5.4.2 25D6E5, free LR Mobile on iPhone 11 Pro. Thanks for your reply.

Jim Wilde

Correct answer

Community Expert

If using the free version of LrMobile, any photos you add/import are only stored locally on the device in the app space. If you then delete the app from the device, the operating system removes it entirely, including the cached photos. The only way you can get them back is if you had backed up the device (iTunes or iCloud) before deleting the app, so that you should be able to restore the app and the photos from the backup.

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